CASE STUDY | VIDEO
Ocean & Earth transformed operations and gained competitive advantage
Decision Inc. Australia customer Ocean & Earth recently spoke about the real-life business benefits QlikSense has brought to their business.
“I think data is important, every business. If you don’t have live accurate data, you’re never going to be positioned to make the right decisions.”
– Phil Macdonald, CEO, Ocean & Earth
“The challenge is not getting lost in the detail. One thing that QlikSense has provided us with is a tool that enables us to cut through a lot of the details but provide something that’s nice and clear and easy to use on screens and it’s been a revelation.”
– Ross O’Connell, CFO, Ocean & Earth
Riding a wave of success, a Case Study
Transforming operations to gain competitive advantage
Challenges
With global sales to over 15 different countries and 4 different income streams, Ocean and Earth were having difficulty processing all their business information. The biggest struggle they found was with the accuracy of data as well as having no central location to store the data. Their current systems were able to collect the data, but they also did not have the capability to reflect this data in a presentable format.
Solution
With the help of their technology partner Decision Inc, Ocean & Earth replaced Excel with Qlik Sense. Ocean& Earth now use live data to compare sales, product and location performance against KPIs and to forecast and monitor stock levels. The aim of the solution was to gain insights from data to better support sales teams and find new ways to penetrate the market.
Results
With Qlik Sense, Ocean & Earth can connect data across its different channels into a complete picture of its operations. This enables it to boost customer service by ensuring that it always has sufficient stock in store. With clear on-screen views, sales insights allow it to make strategic decisions and stay ahead of the competition.
“For me, it’s getting the data but then it’s connecting the data across the different channels and the different parts of the business to have a full view. We’re giving ourselves the best possible position to make the best decisions moving forward.”
– Phil Macdonald, CEO, Ocean & Earth
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